“Great leadership is coaching, not bossing. It’s mentoring, not managing. It’s serving, not being served. It’s casting vision for what people can be, not limiting people to definitions of what they were or how they’ve fallen short. Leadership must make reality known and then help people face it. Yet how that’s done is a matter of huge variation in both style and impact.
Some people can deliver truth, but do so with no love or grace or respect—with little to no sense of affirmation and encouragement for growth and progress. Many people can give kindness, grace, and affirmation, but they can’t present the truth. Great leadership—true leadership—does both. The best coaches and leaders, the best teachers and mentors, the best bosses, politicians, rabbis, priests, and pastors, the best friends, the best parents, the best spouses … they share the precious balance of truth and love, of reality and encouragement.”