Yesterday afternoon I had a difficult and disappointing phone conversation that was the culmination of five months of dialogue with an insurance company. I was angry about my perceived mistreatment. Why did they put me through a five month ordeal if this was going to be the outcome? Why did they make me jump through so many hoops if it was going to turn out this way? It’s not fair! I want justice!
I decided to blog about the encounter. I would catalog their many and varied sins, and broadcast my slights for all the world to read and heed. I would do my best to shame them.
Then I remembered I recently gave our church leaders a handout on how to deal with criticism and complaints. If I followed my own instructions regarding the guidelines of Matthew 18:15, I needed to deal with the company privately rather than publicly. I was also reminded of what I taught while in Russia last month. I explained to the pastors and leaders that Romans 12:19 instructs us not to seek revenge, but rather to leave it in God’s hands.
Rather than tell the world, I wrote a letter to the company expressing my frustration. Rather than attempt to publicly embarrass the company in a blog post, I wrote this post confessing my embarrassment at discovering I am still rather self-centered, selfish, proud, and ill-tempered when I don’t get my own way. SIGH!
Romans 7:15, 24-25 (ESV) For I do not understand my own actions. For I do not do what I want, but I do the very thing I hate…Wretched man that I am! Who will deliver me from this body of death? Thanks be to God through Jesus Christ our Lord!